Standard Technical Support is available by email or by calling your local number below between 9am and 5pm Monday to Friday.


Canada and North America Toll Free: 877 736 9407
USA Local Technical Support Hotlines
East Coast (New York): 716-304-6870
Central (Wisconsin): 262-432-3610
West Coast (California): 310-294-3655





All Storageflex Products covered by warranty are backed by Storageflex's unique ET Phone Home and Storageflex Valet Service.

For quickest support request, please initiate a Support Ticket, and click here.
As opposed to calling in, the Support Ticket Initialization Form above will be sent to multiple engineers for response by the first available engineer.
 


To request an Return Materials Authorization (RMA) Number, click here.

 To capture System Log for 3945N SATA RAID Controllers, click here.

To capture System Log for 3945N SAS RAID Controllers, click here.

To capture System Log for FF1124/FF1124U/HA3969, click here.

To capture System Log for 303/8ns/8000ni, click here.

To capture System Log for Fi240, click here.

To download Teamviewer for Remote Support, click here.