To help troubleshoot your NAS Models 3945N with Adaptec SAS RAID Controllers, please follow the steps below and email as an attachment to support1@storageflex.com for further analysis.


Step 1. Run Adaptec Storage Manager (ASM)


Step 2. Access WSS3945N (Local system)


Step 3. Click “Actions” on the menu and choose “Save support archive”


Step 4. Choose a location to save the file “Support.zip”



Step 5. Email “Support.zip” to support1@storageflex.com